Master Service Agreement

Effective Date: January 26, 2026

Part I

Terms of Service

1. Acceptance of Terms

By accessing and using THF Global's infrastructure ("the Service"), located at treehuggingfamily.com, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Description of Service

The Service provides digital infrastructure for enterprise compliance, including automated email communications (transactional alerts, system notifications), content delivery, and online reporting dashboards.

3. User Obligations

As a user of our Service, you agree to:

  • Provide accurate and complete registration information (Entity Name, Corporate Email).
  • Maintain the confidentiality of your API keys and account credentials.
  • Not engage in any illegal or unauthorized activities through our Service.

4. Limitation of Liability

To the maximum extent permitted by law, THF Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Part II

Privacy Policy

1. Who We Are

Our website address is: https://treehuggingfamily.com. We are a B2B SaaS provider focused on supply chain sustainability.

2. Information We Collect

We collect Technical Information such as your IP address, browser type, and operating system to improve website functionality and security. We collect Contact Information (Email, Name) strictly for account management.

3. Cookies

Our website uses cookies to improve your experience. When you log in, we set up cookies to store your login session. Selecting "Remember Me" extends the login session for two weeks.

Part III

Acceptable Use Policy (AUP)

Zero Tolerance Spam Policy: The use of this infrastructure for unsolicited marketing is strictly prohibited.

  • Nature of Emails: Service is strictly for Transactional & Relationship Emails (System Alerts, Workflow Notifications).
  • Source of Data: We only process First-Party Data collected via direct sign-up or B2B contract.
  • No Purchased Lists: We do not purchase, rent, or use third-party email lists.
  • Verification: All accounts require Double Opt-In (DOI) verification.